2800 Southcross Drive, PO Box 1219, Burnsville Minnesota, 55337-0219 Phone: (612)894-9510 Fax: (612)894-1020

May 26, 2004

Dear Rod:

I wanted to take this opportunity to let you and your staff know how pleased we are with your Odyssey Dealer Management System that we use for our 38 service centers throughout our company. The system provides timely processing and data management in tracking sales, products and customers. The continuous improvements and upgrades you have made to the system have enabled us to keep up with front line issues and address them in a timely manner. I also wanted to commend you for Pathfinder's quick and accurate response to any issue or question that arises from any of our locations. It is a pleasure working with a customer oriented company such as yours, and it is the reason that Northern has been associated with you for the past 6 years

Thanks again for all your support, and we look forward to working with you in the years ahead.

Sincerely,

Keith Molnar

Keith Molnar

Retail Operations Support Manager
Northern Tool & Equipment Company