December 1999
PathFinder Computer Systems,
I wanted to write you to congratulate you on a wonderful product – PCS Odyssey. In mid-November, I helped my family at Nobbe Mower Shop in Batesville, IN upgrade from the DMS system to the new PCS Odyssey system. Although there have been a few glitches (which are expected), the upgrade was rather seamless.
I am also writing to let you know that one of your employees, BEN, went above the call of duty to help us work out some problems. Even though I have been in the computer business for over a decade (working for both HP and Compaq), I ‘retired’ (as my husband says) two years ago. Many thanks for being patient with me. At one time I was the guru for Windows 95/98, but now ...
The management staff at Nobbe Mower Shop would also like to send their gratitude for all of your help and support. The new system is working well!
In closing, I would like to congratulate you on having the ability to attract such professional, courteous, and knowledgeable staff (programmers, testers, and customer service alike)!
Sincerely, |
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Tami J. Gibbons |
Also: Nobbe Mower Shop |